Google pulls McDonald’s bad reviews after Luigi Mangione’s arrest | Internet News
The tech giant says updates in response to employee tip-offs that led to the suspect’s arrest violate its policies.
Google released dozens of bad reviews for the McDonald’s restaurant when police arrested Luigi Mangione, the suspect in the murder of UnitedHealthcare CEO Brian Thompson.
Netizens flooded the restaurant with negative comments after Mangione was arrested Monday following a tip from a McDonald’s employee at the store in Altoona, Pennsylvania, a city of about 40,000 people.
Some of the reviews included references to the health care industry, as well as “rats” in the kitchen and “narc” workers, using slang terms for police whistleblowers.
“This place has rats in the kitchen that will make you sick and your insurance won’t cover you,” wrote one reviewer.
“Like Narc-donalds … I hope obesity and heart disease are online in PA. Reject, protect, remove, diarrhea @ McDonald’s … ” one post said, CBS News reported.
The updates have since been taken down by Google as they violated its terms of use and additional safeguards have been added to ensure the integrity of the service, according to a Google spokesperson.
Google’s policy states that reviews should be based on a person’s actual experience with the site.
Including one-star reviews, the restaurant currently has 1,890 reviews with an overall rating of 3.6.
Thompson’s killing sparked an outpouring of comments online celebrating his death and praising his killer.
Thousands of people have taken to social media to share heartbreaking stories about UnitedHealthcare and other insurance companies, including accounts of loved ones who have been denied life-saving coverage.
UnitedHealthcare has the highest claim denial rate in the US at 32 percent, according to consumer research site Value Penguin.
“Now is a good time to bring up the fact that UnitedHealthcare paid me $143,000 for life-saving heart surgery that it previously authorized, and it took me almost 2 years to correct their mistake during that time they got my credit score, and it took the Washington Post to do a story about my experience fix it?” Los Angeles resident Dean Peterson posted on Threads.
“A country where people give insulin while UnitedHealthcare posts $324B in revenue is not a society. It’s a pressure cooker,” wrote one user on the forum.
Health care remains a divisive issue in the US, with 65 percent of Americans rating it as good or very good but just 28 percent saying the same about health care coverage nationwide, according to a recent Gallup poll.
The US has some of the highest health care costs in the world.
Per capita health care costs in 2022 were $13,493, representing about 17.3 percent of gross domestic product (GDP), according to the US Centers for Medicare and Medicaid.
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